One month review

[jesse]

CirtexHosting had a hosting special over at webhostingtalk for the month of febuary. I pick up one account and picked up another 1 week later...A regret, even though it's a cheap sale I believe it should never be like that, But I know now that this is CirtexHosting business model.......If I could, I want a refund on both if my account, it makes no sense, having a hosting when it is not even up, try editing your files or trying to access you cPanel, you wait and watch tv, then come back it is still the same off-back on, then off again.

Worst Hosting Company Ever!!!

[Cirtex Admin]

Hi Jesse

First of all, we never hold back a refund so you can just ask billing department anytime for one, and also explain your situation so we can investigate for you.

Please let me know your domain and server you're on via PM, also private message your phone number and a good time to reach you at so I can check with you what the problem is and give you a call back.

Cheers

Update- I have searched your email in billing and left a message on your phone number.

[jesse]

lol. I like how you remove the sad face and edited my post. Your hosting is of a poor quality.

Stay away from here. I been taking a screen capture of my messages and will document and will post at webhostingtalk.com and all of the hosting forums. I've already blog about this company.

Fix your system!

[Cirtex Admin]

Hi Jesse

Sorry that was edited out by accident when I edited your thread, because you had "Worst Hosting Company Ever!!!" in BOLD + Size 8 and I made it regular.

I apologize about that if it offended you but we'd like to keep posts in this thread constructive and in professional manner and try to work with our customers and resolve issues if needed, please let me know if you'd like to talk with me over Phone , MSN , AIM or Email about this issue, or if you'd rather post on WHT that is up to you as well.

I have just called your phone number again and seems like you are already sleep (The lady of the house picked up it seems), so please let me know best time to reach you tomorrow or give us a call back

Take care.

UPDATE 3-15-2007
We have not heard back from customer other than here on the forums, we've tried contacting him multiple times without any success.

[jesse]

We have not heard back from customer other than here on the forums, we've tried contacting him multiple times without any success.[/COLOR]

Just exactly what do you want to talk about? I just want my site up, both are down again.:(

I will only ask for support IF my site is down, I don't need anything else. All I want is my site to be up, does not do me any good if they are down...Makes sense to you?

[Cirtex Admin]

Hi Jesse

No problem, we just tried contacting you and no reply.
Your site is located in DC3, which had a issue with it's Core Router this morning causing some downtime. Sorry for the inconvenience.

be sure to contact us if you have any further questions.

Cheers